Returns & Repairs
Miss Solar Light© accepts products in new condition and in their original packaging within 14 days from the date of purchase. This exclusively applies to products purchased on www.misssolarlight.com
For all other purchases, please contact the retailer/distributor you purchased from directly and follow their return policy.
To return your product please contact our customer service team at sales@misssolarlight.com
We will process your request and will refund to you the total amount you paid for the product(s) you are returning. Once we receive the lamp(s), please allow for up to 14 days for the return to be -processed.
Please note that Miss Solar Light© does not generally offer free shipping on returns.
Warrenty Conditions
Miss Solar Light© guarantees that its products are free from defects in material and workmanship normal use during the current warranty period. In the event of a defect Miss Solar Light© will repair, replace or refund the product.
Repair or Replace
Miss Solar Light© will repair or replace any Miss Solar Light© product that fails to operate during the applicable warranty period due to a defect in workmanship or material under normal consumer use.
If product(s) you purchased are damaged or otherwise show material or manufacturing defects, please contact our customer service team at sales@misssolarlight.com
If you purchased your product(s) from a retailer, please contact them directly for information on any warranty they may offer.
You can download here the Installation Guidelines for Miss Nightingale.