Legal grounds
We need information from you as contractual agreements between you and misssolarlight.com, such as your purchase of a product. This is the case with:
- To order
- Delivery
- Return & repair
We can also use your data for ‘legitimate interest’. This means that we want to provide our customers with the best possible personal service. We always think about your privacy. This is true for:
- Account
- Newsletter & e-mail
- Actions
- Social media
We may also have a legal obligation to use your data if we suspect fraud.
Access your data
We only pass on your data to other parties if this is really necessary for our services. It concerns these parties: delivery partners, payment partners and IT service providers. Our delivery partner must finally deliver your order to the correct address. In suspicious situations we are obliged to share client data with government agencies.
The parties that access us to your data may only use these to provide you with a service on behalf of misssolarlight.com. Unless they are responsible for obtaining and protecting your data. We never sell your data to third parties.
Storage of data
We store your data in a database. We always apply strict security measures. Your data is stored within the European Union.
How long are data saved?
We do not store and use your data for longer than necessary. Then we delete all data we have from you. We must keep our relationship with your invoice, payment and order data for 7 years from the tax authorities.
If you have subscribed to the newsletter or have given permission to receive personalized messages, we will retain that permission for 5 years. Even if you decide at some point that you no longer wish to receive the newsletter or personalized messages, we will retain the withdrawal of your request.
Rights
Do you want to view your data and receive a copy? Or do you want to change your removal? Let us know by mail.